Shipping

Shipping zones and delivery times

We ship everywhere in Canada and the United States.

Order processing

Our pieces are handmade in Haiti and Africa, then shipped from our partner suppliers' facilities. Please allow 1 to 3 business days of processing before your order ships, in addition to transit time.

Shipping rates and times — Canada

  • Orders under $100: $15
  • Orders from $100 to $299.99: $25
  • Orders of $300 or more: free shipping

Estimated 5 to 10 business days after shipping.

Shipping rates and times — United States

Rates are based on the total weight of your order:

  • Up to 0.5 kg (small pieces, jewelry): $12
  • 0.5 to 2 kg: $16
  • Over 2 kg (large wall pieces, baskets): $35

Amounts are in Canadian dollars and are converted to your currency at checkout. Import duties and taxes are included in the total shown at checkout: you will not be asked to pay any additional fees on delivery.

These times are estimates and may vary depending on your location and carrier conditions.

Holiday season

For delivery before Christmas, order by Friday, December 4 in Canada and Friday, December 11 in the United States. After these dates, our gift cards are emailed the same day.

Order tracking

A tracking number will be emailed to you as soon as your order ships.

Questions

For any question about your delivery, email us at lakousoleya@lakousoleya.ca.