Information We Collect
When you visit or make a purchase on shop.lakousoleya.ca, we collect certain information about you, including your name, billing and shipping address, email address, phone number, and order-related information. Payment information is processed directly by our payment service provider and is not stored on our servers.
Use of Information
We use this information to process and deliver your orders, communicate with you about your purchase, improve our store, and, with your consent, send you promotional communications.
Sharing of Information
We share certain information with trusted third parties necessary to operate our store, including our e-commerce platform (Shopify), our payment processor, and our shipping partner, who receives the delivery information needed to ship your order. We may also use advertising tools (such as Meta) with which browsing data may be shared, in accordance with your cookie preferences.
Retention
We retain your personal information for as long as necessary for the purposes described above or to comply with our legal obligations.
Your Rights
In accordance with Quebec's Act respecting the protection of personal information in the private sector, you have the right to access your personal information, request corrections, and withdraw your consent to its use for marketing purposes at any time.
Privacy Officer
Any questions or requests regarding your personal information can be sent to our privacy officer at lakousoleya@lakousoleya.ca.
Changes
This policy may be updated from time to time.
Last updated: September 2026