Terms & Conditions

Terms & Conditions

These terms govern any purchase made on shop.lakousoleya.ca ("the Store"), operated by Lakou Soleya. By placing an order, you agree to the following terms.

Products

We make every effort to accurately represent our products, handmade in Haiti. Due to the handcrafted nature of the pieces, slight variations from photos may occur.

Pricing & Payment

All prices shown are in Canadian dollars (CAD) and are subject to change without notice. Applicable taxes are added at checkout. Payment is required in full at the time of order.

Order Confirmation

You will receive a confirmation email after your purchase. The Store reserves the right to refuse or cancel an order in the event of a pricing error, stock shortage, or suspected fraud; in such cases, a full refund will be issued.

Shipping

See our shipping policy for applicable times and fees.

Returns

See our returns and refunds policy.

Intellectual Property

The content of this site (text, photos, logo) is the property of Lakou Soleya and may not be reproduced without written permission.

Limitation of Liability

To the extent permitted by law, Lakou Soleya cannot be held liable for indirect damages arising from the use of its products.

Governing Law

These terms are governed by the laws of the province of Quebec and applicable laws of Canada, including the Consumer Protection Act.

Changes

We may modify these terms at any time; the version in effect at the time of your order applies.

Contact

For any questions: lakousoleya@lakousoleya.ca.